Terms of Use

1. What the app is

Diana is an entertainment app for chatting with a fictional character. Her replies are generated by a language model: they may be inaccurate or inappropriate, and they are not advice of any kind, medical, legal, financial or otherwise. Diana is not a person.

2. Age

You must be 18 or older to use the app. By installing it, you confirm that you are.

3. Your account

You sign in with Apple or with your email address. You are responsible for what is done with your account and device. You can delete your account at any time: Profile → Delete account. How we handle data is described in the Privacy Policy.

4. Free messages and subscriptions

Without a subscription you have a balance of messages: 40 when you sign up. Every day at midnight UTC the balance tops up to 20 if it is lower.

Plus and Premium are auto-renewing App Store subscriptions for a month or a year: more messages a day (up to 200 with Plus, up to 300 with Premium), web lookups, more facts Diana remembers about you and replies to your photos. Prices are shown in the App Store before you buy.

A yearly plan may start with a free trial. Unless you cancel at least 24 hours before the trial ends, the subscription starts when it ends and is charged at the price shown when you started the trial.

Payment is charged to your Apple Account when you confirm the purchase. The subscription renews automatically for the same period and price unless you turn off auto-renewal at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours before the period ends. You can manage and cancel subscriptions in your Apple Account settings. Payments, renewals and refunds are handled by Apple under its rules.

One-time purchases in the shop (changing a character trait, resetting memory or the relationship, a full reset) and sparks for gifts take effect right away and can’t be refunded through the app; refunds are possible only through Apple. Sparks have no cash value and can’t be transferred to another account.

5. Rules

Don’t use the app for anything illegal, don’t send other people’s photos without their consent or any illegal material, and don’t try to break into or overload the service. If one of Diana’s replies seems offensive or inappropriate, report it in the chat: touch and hold the message, then Report.

6. Liability

The app is provided “as is”. We work to keep the service running without interruptions but can’t guarantee it. To the extent the law allows, we are not liable for indirect or consequential losses, such as lost data or profits, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability or consumer rights that by law can’t be limited.

7. Changes and contact

We’ll tell you about changes to these terms in the app. Questions: [email protected].